Privacy Notice

Your privacy is important to us. This notice explains what personal information High and Over Limited trading as Dietitians In Business collects about you, why we collect it, how we use it, and your rights.

1. Who We Are

High and Over Limited trading as Dietitians In Business

Address:
Suite 6, The Workshop
Eastbourne
East Sussex
BN21 3FG

Email:
[email protected]

Professional Registration:
Registered Dietitian (HCPC DT07650)

2. What Information We Collect About You

We may collect:

  • Name
  • Email address
  • Telephone number
  • Instagram handle
  • Business information
  • Programme participation information
  • Payment information
  • Communication records
  • Marketing preferences

3. Why We Collect It and Our Lawful Basis

We collect personal information to:

  • Deliver coaching services
  • Provide courses and programmes
  • Process payments
  • Respond to enquiries
  • Send newsletters where consent has been provided
  • Improve our services

Our lawful bases include contract, consent and legitimate interests.

4. Special Category Data — Health Information

In limited circumstances you may choose to share health-related information with us. Health information receives additional protection under UK GDPR and will only be processed where there is an appropriate lawful basis for doing so.

5. How Long We Keep Your Information

We retain client records for 8 years from the date of last engagement unless a longer retention period is required by law.

6. Who We Share Your Information With

We may share information with:

  • Payment service providers
  • Scheduling providers
  • Cloud storage providers
  • Email marketing providers
  • Professional contractors working on our behalf
  • Professional advisers

7. International Transfers

Some service providers may process personal data outside the UK. Where this happens, safeguards are used to help protect your information.

8. Your Rights

You have the right to:

  • Be informed about how your data is used
  • Access your personal data
  • Correct inaccurate data
  • Request deletion where appropriate
  • Restrict processing
  • Receive your data in a portable format
  • Object to certain processing activities
  • Challenge automated decision making where applicable

9. Cookies

Our website uses cookies to help it function and to improve your experience. The cookies we use fall into three categories:

Strictly necessary cookies -- these are essential for the website to work and cannot be switched off.

Analytics and functionality cookies -- these help us understand how visitors use the site and improve performance. These are on by default but you can opt out at any time using the cookie preferences tool on this website.

Affiliate tracking cookies -- these track referrals and attribute sales to partners. These are on by default but you can opt out at any time using the cookie preferences tool on this website.

You can manage your cookie preferences at any time by clicking the cookie settings link.

10. How to Contact Us

Email:
[email protected]

Postal Address:
Suite 6, The Workshop
Eastbourne
East Sussex
BN21 3FG

11. How to Raise a Concern With Us Directly

If you have a concern about how we handle your personal data, please contact us first at [email protected].

We will acknowledge your complaint within 30 days.

12. How to Complain to the ICO

If you remain unhappy with our response, you may contact the Information Commissioner's Office:

ico.org.uk/concerns

This privacy notice was last updated June 2026. We will notify you of any significant changes.