Ep 109 How to replace your NHS salary

Jun 08, 2026

 

If you've ever sat at your desk after a long NHS shift and wondered whether it would be possible to replace your salary with income from your own business, I want you to know something.

It is possible.

I know because I've done it.

I replaced my Band 8b NHS salary in just two years. Not through luck. Not because I had some secret advantage. And certainly not because I worked every waking hour.

I did it by focusing on the right things in the right order.

And that's exactly what I want to share with you today.

Because one of the biggest misconceptions I see amongst dietitians and other health professionals is that building a profitable business is about working harder, posting more content, or creating a prettier website.

The truth is much simpler than that.

Success comes from building strong foundations first and then following a clear pathway that turns your expertise into a business that consistently attracts clients.

Why Most Dietitians Struggle to Replace Their NHS Salary

The vast majority of health professionals I speak to are incredibly skilled clinicians.

They've spent years studying, training and caring for patients.

But nobody taught us how to build a business.

So we do what feels logical.

We create a website.

We start an Instagram account.

We list ourselves in directories.

We spend evenings trying to keep up with social media trends while writing clinic notes and juggling family life.

Then we wonder why enquiries aren't arriving consistently.

The problem isn't a lack of effort.

It's usually the order.

It's a bit like trying to build a house by starting with the roof. No matter how lovely the roof looks, it won't stay standing without solid foundations underneath.

My Early Business Mistake

When I first started building my online business back in 2017, I made exactly the same mistake.

At the time, I already had a private practice alongside my NHS role. I worked with a huge variety of paediatric nutrition concerns and assumed my niche was simply "paediatrics".

The trouble was, that wasn't specific enough.

The parents I wanted to help all had very different worries, goals and challenges.

My website became a confusing mix of topics.

My offers were scattered.

My messaging lacked focus.

I was essentially trying to have hundreds of different conversations with hundreds of different people all at once.

And it didn't work.

Once I learned how to narrow my focus and build my business strategically, everything became easier.

The enquiries increased.

The audience grew.

The sales became more predictable.

And eventually, I was able to leave the NHS altogether.

The Business Prescription Path

After working with more than 100 dietitians and health professionals, I've noticed a clear pattern.

The people who build successful businesses don't necessarily have the most experience.

They don't always have the biggest audience.

And they certainly aren't always the most confident.

What they do have is a clear roadmap.

That's why I created what I call the Business Prescription Path.

It consists of three phases:

  • Idea
  • Income
  • Independence

Let's walk through them.

Phase One: Idea

This phase is all about creating strong foundations.

Many people want to skip this part because it feels less exciting than launching a programme or posting on Instagram.

But honestly, this is where the magic happens.

Step One: Shift Your Professional Identity

As clinicians, we've spent years working within highly structured systems.

We seek approval.

We follow protocols.

We wait for referrals.

Business requires a different mindset.

You need to become comfortable making decisions, sharing opinions and inviting people to work with you.

For many health professionals, this feels uncomfortable at first.

That's completely normal.

I experienced it myself.

Most of my clients experience it too.

Step Two: Build Operational Foundations

Before clients arrive, your business needs systems.

That means things like:

  • GDPR compliance
  • Contracts and terms
  • Insurance
  • Business processes
  • File organisation
  • Project management systems

I use tools like Google Drive and Asana to keep everything organised.

It might not feel glamorous, but future-you will be incredibly grateful.

Step Three: Gather Your Evidence Base

This is where many business owners accidentally go wrong.

They create offers before validating demand.

They build websites before understanding their audience.

They start marketing before confirming people actually want the solution they're offering.

Your niche is not your clinical speciality.

Your niche is a specific person with a specific problem.

The more precisely you understand that person, the easier every part of your business becomes.

Phase Two: Income

Once your foundations are in place, it's time to build a system that generates clients consistently.

Step Four: Build Your Sales Funnel

Most people aren't ready to buy the first time they discover you.

They need time.

They need trust.

They need confidence that you're the right person to help them.

That's where a sales funnel comes in.

A simple funnel might include:

  • A lead magnet
  • A welcome email sequence
  • Valuable nurture content
  • A low-cost offer
  • A core programme or service

When built properly, this system works quietly in the background, helping people move towards working with you.

Even while you're walking the dog, doing the school run or enjoying a cuppa in the garden.

Step Five: Create Evidence-Based Offers

One mistake I often see is creating offers based on assumptions.

Instead, your offers should be based on evidence.

What are people asking for?

What problems are they actively trying to solve?

What outcome are they desperate to achieve?

When your offer directly addresses a problem your audience already knows they have, selling becomes much easier.

Step Six: Learn Ethical Sales

I know the word sales can make many health professionals cringe slightly.

We're trained to care for people, not sell to them.

But ethical sales isn't about persuading someone to buy something they don't need.

It's about helping people make informed decisions.

It's about listening.

Understanding.

Guiding.

And giving someone the confidence to take action when they're ready.

When you approach sales this way, it feels far more aligned with the values you already hold as a clinician.

Phase Three: Independence

This is where your business begins creating genuine freedom.

Step Seven: Grow Your Audience Intentionally

Many people want to start here.

In reality, audience growth comes much later.

Growing an audience before your foundations are in place is a bit like pouring water into a bucket with holes in the bottom.

You may gain followers.

But they won't necessarily become clients.

Once your foundations are solid, choose one platform and focus on doing it well.

You do not need to be everywhere.

Trust me.

I learned that lesson the hard way.

There was a time when I was writing blogs, posting daily on Instagram, running a Facebook group and experimenting with YouTube all at once.

I was exhausted.

My business felt like another full-time job.

Simplicity wins.

Step Eight: Create a Growth Plan

This is where strategy becomes essential.

You'll need to understand:

  • Your income goals
  • Your client targets
  • Your promotions
  • Your launch calendar
  • Seasonal opportunities

When you know where you're heading, your decisions become much easier.

Instead of feeling busy, you feel purposeful.

Step Nine: Scale With Systems

Scaling isn't simply doing more.

It's about creating efficiency.

It's improving onboarding.

Automating repetitive tasks.

Strengthening client experiences.

Building a team when the time is right.

And creating a business that supports your life rather than consuming it.

This is the stage where freedom really begins to emerge.

Which Phase Are You In Right Now?

Here's something I'd love you to do.

Grab a notebook.

Open the notes app on your phone.

And ask yourself honestly:

Which phase am I currently in?

Are you still building your foundations?

Are you refining your income systems?

Or are you ready to scale and create more independence?

There's no right answer.

Every successful business owner moves through these phases.

The important thing is knowing where you are so you can focus on the right next step.

Because replacing your NHS salary isn't about doing everything.

It's about doing the right things in the right order.

How Accelerate Can Help

If you're not entirely sure which phase you're in, or you know what needs doing but struggle to stay accountable, that's exactly why I created Accelerate.

Accelerate is my 12-month business coaching programme designed specifically for dietitians, nutritionists and regulated health professionals who want to build profitable businesses with more freedom, flexibility and ease.

Together, we'll identify exactly where you are on the Business Prescription Path and create a personalised strategy that helps you move forward confidently.

No generic advice.

No bro marketing.

No pressure.

Just practical, ethical business support from someone who understands both the NHS and the reality of building a business around family life.

Because the truth is, you don't have to work more to earn more.

You don't have to stay stuck at the top of your NHS pay band wondering whether there's something more.

And you certainly don't have to figure it all out alone.

You can build a business that gives you more freedom, more income and more impact.

One step at a time.

The Master Plan:

Helping you build the business of your dreams. Get your 22 point step-by step workbook here: https://www.sarahalmondbushell.com/master-plan

 Connect with me:

Website: https://www.sarahalmondbushell.com/

Instagram: https://www.instagram.com/dietitiansinbusiness/

Facebook: https://www.facebook.com/dietitiansinbusiness

Facebook Group: https://www.facebook.com/groups/beyondtheclinicbusiness

YouTube: https://www.youtube.com/@BeyondTheClinicPodcast

Episode transcription:

Welcome along. I replaced my 8b NHS salary in just two years in my nutrition business. And today I'm going to walk you through the exact pathway that I would follow if I was starting from scratch and wanted to replace my salary as quickly as possible. So whether you're brand new to business or already full time in your private practice, this episode is for you. Right now you might be in one of three places.

You're still working full time in the NHS and thinking about starting your own business, but you haven't properly got off the ground yet. Or you're working part time inside the NHS, trying to build your business around long shifts and squeezing it into evenings and weekends. Or number three, you're full time in your business, but things feel inconsistent. Maybe you're getting some clients and seeing glimpses of what's possible.

but not yet at the level where you feel your income is stable or predictable or enough to fully rely on. Whichever situation you're in, replacing your NHS salary might feel like a long way off now, but I can promise you it is absolutely possible. And in today's episode, I'm going to share with you my proven nine-step roadmap that's going to help you get there. You will learn the exact order

to focus on things to start getting consistent clients and building a stable and reliable income. And make sure to stay till the very end of this episode for some exciting details on how you can get access to everything I talk about inside the roadmap, along with a chance to win a £1,000 cash bonus. Right then, let's get into it.

Now, maybe you've already got a website, maybe you've got an Instagram account, you've listed yourself in the BDA freelance dietitians directory, you're doing all the things that it feels like you should be doing, and yet the inquiries and the clients just aren't consistent enough.

Or when they do come in, it's a bit stop and start and a bit unpredictable and never quite enough to feel like you can relax into your business and trust that it's going to support you properly. And of course, this can come with a lot of financial pressures, stress, anxiety, frustration. And the most frustrating part is that you've got all the clinical skills, you've got years and years of training and experience, and you know that you can help people, right?

If any of this is feeling close to home right now, here's the thing that you should know. The issue is almost always the order in which you're doing things in your business. What I've seen time and time again is that most dieticians try to build their business in the wrong sequence. So for example, you might start with things like getting your website up and running and posting content on Instagram, or before you've actually built the foundations that make sure

What you're doing is actually gonna bring in clients. That's a bit like building the house and starting with the roof without the foundations underneath, nothing is actually going to hold.

And I've learned firsthand the importance of doing things in the right order in your business. Back in 2017, I first started to try to build my business online. Now at that point, I already had a private practice running alongside my NHS job and I'd been doing that for about 15 years. But I was seeing a really broad mix of clients helping with everything from allergies to weaning to weight management to fussy eating and diabetes.

My plan was to take what I was doing online. And my thinking was great. My niche is pediatrics and my ideal clients are affluent parents who can afford private healthcare, except it wasn't clear enough. And that wasn't in fact a niche at all, because those parents that I was intending to help had completely different hopes and dreams for their children. And I was trying to speak to all of these people at once, a pretty impossible task.

My website became this strange mix of all things child nutrition and my offers were just scattered because I ended up creating lots of different things for lots of different problems. Now, of course, this was a good few years ago now, almost 10, but I want you to know that in my early days of business, I made mistakes too. And if I could go on to replace my NHS salary and grow a multiple six-figure nutrition business, even after making these huge mistakes,

There's no reason that you can't do the same thing. As soon as you start focusing on the right things in the right order, you too can build momentum and actually quite fast as well. Okay, let's get on with the good stuff. I'm now going to take you through the brand new roadmap that I've created to use with my clients to help them go from inconsistent income to building a business that can actually replace their NHS salary.

So over the last six years in the business coaching space, working with more than a hundred dieticians actually, and other healthcare professionals, I've seen some very clear patterns emerge in terms of who builds successful businesses and who stays stuck. And what I can tell you with absolute certainty is it's got nothing to do with your qualifications, your confidence levels, or how visible you are.

but it has entirely to do with whether or not they're focusing on the right things at the right time in the right order. And this is exactly why I've created my nine step roadmap, which I now call the business prescription path. So there are three phases to this path. Phase one is idea, getting your foundations right. Phase two is income, building a system that generates clients.

And phase three is independence, that's scaling your business. And the reason most dietitians aren't getting consistent income or clients is because they jump into phases two and three before they've done the work in phase one.

So let's talk about step one of phase one. And that is all about shifting your professional identity. A big part of this is unlearning a lot of the NHS trained habits that actually make business harder than it needs to be. Now these habits have been drilled into you over years and years of training and then working within a very structured system.

So for example, in the NHS, you're very much used to needing permission because you need approvals and sign-offs. So when you move into business, it's really common to find yourself hesitating or overthinking content ideas, wondering, am I really allowed to say this? And actually holding back on sharing your opinions.

There's also the shift from patients to clients. In the NHS, work comes to you. You don't even have to think about how someone finds you. Your job is simply to turn up and deliver the care once they arrive. So in business, it can feel really unnatural to suddenly have to attract people. And what often happens is you end up creating a website, sticking your details on some directories and waiting to be found instead of

inviting people to work with you. Then there's probably the biggest one, how you relate to money and value. You've been trained to prioritise care, so it's really common for us to undercharge and to over give and put everyone else's needs ahead of your business. And then of course there's good old imposter syndrome. And you know what? That affects over 90 % of dieticians who move into private practice.

This mindset work needs to be something that you prioritize early on, right at the very start, in fact. Of course, you won't just unlearn these habits overnight. It is very much a process, but simply by being aware of them is the first step towards changing them. And then step two, this is all about building the operational side of your business so that everything runs properly behind the scenes. And the reason this is important

at this stage is because once you start bringing in clients, things can very quickly become a bit chaotic if you don't have the right tools and systems in place. You don't want to be juggling everything in your head or losing track of tasks. So what do I mean by the operational side of things? So it includes things like setting up a business hub. So something like Google Drive or OneDrive for storing and organizing everything in one place.

and Asana or another project management tool. Now I use Asana for planning out things like my social media content, but you can use it for loads of different things like client workflows or onboarding processes. Anything that needs to be stored and tracked so it doesn't actually need to live in your head. Honestly, it frees up so much mental load.

And then another part of this operational foundational step is getting really clear on the legal and compliance side of things. So the information commissioner's office, GDPR, terms and conditions, contracts, insurance, all of that good stuff, as well as understanding exactly what you can and can't say about nutrition claims, recommending products and working with brands as a registered dietitian.

A lot of people just assume that they can deal with this stuff once the business gets a bit bigger, but trust me, you'll save yourself a lot of risk and unnecessary stress if you just sort out this stuff from the very beginning.

Step three is gathering your evidence base on whether your business idea is viable.

And you know what? It's really sad to say, but this is where a lot of dieticians accidentally go wrong. They start by creating offers and building websites and posting content before they've really nailed who they're talking to, whether that person is actually willing to pay money for your support and whether there's enough of them to turn this into a business. This evidence base actually influences everything that comes afterwards and determines whether you will actually build a profitable business or not.

One of my Accelerate clients, Jane, she'll vouch for this. Before Jane joined Accelerate, she was working incredibly hard in her private practice, but it just wasn't translating into the clients or the income that she needed. The only consistent income she had was coming from Bupa, who didn't pay her very well, and the occasional private referral from one of the local hospital consultants.

Now, one of the biggest reasons for that was that she wasn't being specific enough about who she was trying to help. She was broadly targeting older adults with multiple health conditions that often came with conflicting advice. Her intention was to help her clients feel less confused about how to manage their diets and their medical conditions. But together, we made the decision to narrow her focus right down to one very, very specific niche.

constipation in this age group. And you know what? That was a brilliant move for her. So instead of trying to create content that fit a wide and somewhat vague audience, she could now create as if she was speaking directly to one person, reflecting back their exact worries, their frustrations, their fears, and their hopes and goals for what they truly wanted. And once she started doing that,

She started getting more and more inquiries directly through her blogs on her website and her Facebook posts. It's so important to remember that your niche isn't your clinical speciality. It's far more precise than the area you decided to train in. And that's where I think so many dieticians get stuck. Your speciality is what you know. It's your clinical area of expertise.

but your niche is a specific person with a specific problem that you help them with. And the key word here is specific. There also needs to be enough people searching for help in your area and they need to be willing to pay for it. So this step is all about doing the proper evidence-based research to make sure business is solid and it's going to be profitable for you. So really do take the time to get this step right because

Actually, every step that follows depends upon it. And when I've had clients who breeze through this and then get stuck later, it's often because they didn't do this work in enough depth in the first place. Your content, your offers, your emails, what you say, your sales conversations, they all become so much easier when this foundation is rock solid.

Okay, now we're into phase two. Now phase two is where we start to build a system that actually brings in consistent clients. And this is the one that I call income. So the first step in this phase is all about creating your sales funnel. So a funnel is marketing speak really, and it's simply the journey that someone takes from first discovering you to becoming a paying client. And the key thing to understand is this.

Most people are not ready to work with you the first time they come across you. They need time to build trust, to see your content a few times, to feel confident that you're the right person for them. So your job is to stay visible and valuable and available during that process. Your intention is to move them through what we call the stages of awareness where you meet them when they are problem aware and you educate them to become solution aware.

And then of course, product aware and then most aware when they're looking at your specific offer and comparing you against your competitors to decide if you are the best fit for them. Most dietitians have never heard of the stages of awareness and understandably so it's not needed when you work for the NHS because everyone comes to you at the very end when they are most aware. And actually, there's a bit of side note here. One of the reasons for high DNA rates is that

Often patients are much earlier in the awareness stages when they're referred in to NHS services and therefore they don't see the importance of attending appointments. When my clients understand these stages of awareness, honestly the light bulbs ping all over the place.

Now in more tangible terms, this usually starts with a lead magnet, like a free resource that solves one very specific problem in exchange for an email address. Then you have a sequence of welcoming high value emails to build trust. You might have a low cost offer. That's something really valuable at a bit of a no brainer price, followed by regular nurture emails that position you as the obvious choice dietician to work with when they're ready.

And that means you have a system working in the background, bringing people into your world 24-7 and moving them closer towards working with you, even when you're not actively selling. Step five in the roadmap is then properly defining your core offers. And again, this step sits here in the roadmap for a very reason that if your niche isn't clear, it's incredibly difficult to create an offer that people actually want. And that's why that step three,

has to come before step five. Now, when it comes to offer creation, the most important part of this step is that your offer isn't built on assumptions, it's built on evidence. So instead of creating something based on what you think your ideal client needs, you're building it based on the evidence you've gathered and what they're actually asking for. You then need to think about the tangible end result of your offer.

So what someone can actually expect to change or achieve or feel differently about by the end of it. Then you map out what's included, how you actually take them through that transformation and what makes your approach or method unique compared to everything else that's already out there. You also want to consider your office suite because not everyone will want your one-to-one services. Some people are too busy for that level of commitment. Others don't have the budget.

Strategically, an offer suite that ascends from one offer to the next is a really good idea because when someone buys something from you and has a really good experience, they're much more likely to buy from you again. So if you can solve a small problem for them with something low cost, but still doesn't fix the bigger problem that they have, you've effectively opened up an invitation for them to take the next step. Now there's so much more to an offer than just your services.

We're looking at the transformation, the process steps, the reason why they should buy now and not put it off for later, and how you can address their objections and make them feel like this is truly the right next step for them in order to achieve their goals.

And then the final step in phase two is actually about ethical sales. And notice we're only talking about sales now, not in step one or step two, or even in step three, because before you can sell confidently, you need to have the foundations underneath it. So by this stage, you've got clarity on your ideal client. You've built your core offers. You've created a system that actually brings inquiries into your business.

but none of that matters if you don't know what to do when someone actually shows interest. Now, this is where a lot of dieticians start to feel a bit uncomfortable, maybe a bit unsure, and when imposter syndrome can rear its head because, we weren't exactly having sales conversations with our patients in the NHS. So this step is about knowing exactly what to say and do when that inquiry comes in. So things like how to structure a discovery call so it feels natural.

and makes it easy for someone saying yes. Or how to run sales events like master classes or challenges. And of course, how to do this ethically without feeling salesy or pushy. Essentially helping people make an informed decision about whether to work with you or not. And then of course, what to do afterwards. So how to follow up properly if someone doesn't book straight away and how to handle hesitations and objections. And that is essentially all of phase two.

By now, you'll have a system for income generation. So then we move on to phase three, and this is the one I like to call independence. And this first step in phase three is all about growing your audience. Now, you know what? This is where most people want to start. And often my clients come to me having already started, and sometimes it lands as a bit of a shock when I suggest they stop trying to build their audience.

They want to jump straight into posting social media content and writing blogs. Some of them even have podcasts or YouTube channels. They want to be growing an audience and increasing their visibility. But you know what? If those earlier phases aren't in place, all you're doing is driving more people towards a business with very shaky foundations and no means of turning them into paying clients. I cannot tell you how many times I've had clients who've turned up with

very large Instagram audiences, some at 20,000 plus some 200,000. And they've asked me how they can monetize it. And sadly, sometimes they can't because they've essentially spent time and energy building an audience of the wrong people. And that's why building an audience with intention comes now and doesn't come earlier.

Now, when you are actually ready for this step, it's okay to start by picking just one platform, perfect growing your audience using just the one before you move on to the next. Early in my nutrition business, I made the mistake of trying to be everywhere straight away. I was writing weekly blog posts, posting daily on Instagram, dabbling in YouTube, running my own Facebook group, and it was way too much all at once. And I began to hate my business.

My advice is just to pick one lane and just commit to it. You can always bring in team members to help you when that platform is reliably bringing in leads that turn into paying clients to allow you the time to start on a second platform. And of course, remember that every single piece of content you create for your audience should have a purpose. One clear next step for people to make.

to move them through those stages of awareness and along that journey towards becoming a paying client. You never create content just for content's sake. Now, in step eight, the roadmap is where you start thinking about sustainable growth. So this is the step that separates businesses that grow from businesses that plateau, because this is the point where I recommend you do some simple planning.

That means getting clear on your revenue goals, mapping out the promotions you'll need to do in order to hit those goals, and of course, understanding how many clients you'll actually need to make the money that you want to make in your business. This will help you manage your time and your energy levels, use natural peak points in the year, like awareness weeks and seasonal times when your audience are most likely to be looking for support. And you'll also avoid constantly guessing what to focus on next

and feeling like you're busy, but it's not really moving the needle in the business. Instead, you'll know what you're working on and the actions that you're taking actually link back to your income goals and your client numbers. And now the final step in the business prescription path is about scaling with systems. And you don't need to worry about this until everything else is perfected. I hear a lot of people talking about scaling businesses without truly understanding what that means.

It's not something you do until everything is optimized and running well, like making sure your onboarding of new clients runs really smoothly without constant back and forth. Like making sure your client experience feels seamless from start to finish and making sure your tech and your admin are set up in a way that supports you. And of course, that you're happy with consistent flow of inquiries and can actually begin to forecast the number of sales that you're going to make.

Now it's at this stage when you can start to scale up with things like ads and expanding your team and even your own personal development in order to optimize productivity. It's at this stage where business stops feeling like something you're constantly trying to keep on top of and it starts feeling like something that actually supports you and your lifestyle. And that's the real goal, isn't it?

So that's the business prescription path roadmap in a nutshell. Most of you listening are probably somewhere in that phase one or phase two. The biggest lesson really is not to rush ahead because the clients that I work with who get the best results are the ones who take the time and make the effort to actually work through each phase step by step by step and in the right order. Okay, so now a little action step for you.

I'd love for you to grab a piece of paper or open a note on your phone and just take a moment to honestly score yourself across those three phases. Where are you feeling strong right now? And where do you know there's a bit of work still left to be done? Is it the idea phase where your focus is on mindset and the operational foundations and gathering the evidence base? Or is it the income phase where

All of those ducks are in a row and you're now optimizing your funnel and your offer suite and refining your sales processes. Or is it independence where you're building an audience intentionally, filled with the right people and working on business planning for consistent revenue, bringing in team, running ads and scaling up. Now, maybe you don't even know what phase or step you should be working on. Maybe you don't know if you're currently working on the right thing. Maybe you just don't know what you don't know.

Wherever you are personally in your business, Accelerate, my 12-month business coaching program is designed to meet you exactly where you're at. I'll help you pinpoint what part of the business prescription path actually needs your attention right now in order to have a successful, profitable business. You'll work through the path with my guidance, and there's three tiers depending on your budget and how much support you want from me.

Tears start from just £225 per month to make it accessible to you as much as possible. So if you're a little bit interested, right now is the best time to apply for a spot and get yourself on the waitlist because anyone who's invited to join the waitlist is in with a chance of winning a £1,000 cash bonus. Now, waitlist applications close this Sunday on the 14th of June. So if you want to be in the draw, make sure you...

for a spot before then. And you can apply by heading to the application form that I'll link in the show notes of this episode. Bye for now.

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